1) Why do we do business with you? What are your strengths ?
Occupational
Since its establishment, Jiangsu Nature Biotechnology Co., Ltd. has been rapidly developing and becoming one of China's leading garlic suppliers and exporters. We have been focusing on the garlic business. Nowadays, we have become a national key leading enterprise in agricultural industrialization and a national high-quality development base for international agricultural trade. "NAT" has been selected as an internationally renowned brand in Jiangsu Province, but our commitment to quality remains unchanged.
Trustworthy
For the past decade, we have been handling this business and are committed to the highest standards of business practices. We always prioritize our customers and make every effort to meet their requirements and needs.
Competitive
We can always offer very competitive prices because we are a direct producer and supplier, eliminating intermediaries and saving costs for our customers.
Friendly and fast customer support.
*Quickly reply to emails in less than 12 hours .
*Online customer service chat .
2) How to order your product ?
a) Please try to let us know the detailed specifications, packaging, quantity, and other requirements of the product you want to buy. And the things you want to pack. Sometimes you need to send us a sample to help us understand what you truly want.
b) We have reached an agreement on price, quality, quantity, packaging, delivery time, payment, and other terms.
c) You usually need to send us a purchase order or sign a contract with us. If the payment term is a letter of credit, you should open a letter of credit accordingly.
d) Our factory arranges production and shipment based on a letter of credit or contract.
3) How can I get your quotation ?
Firstly, please provide us with your contact information, the products you are interested in, specifications, packaging, order quantity, and other requirements (if any). Then we will give you the corresponding price. The price of garlic varies greatly, please feel free to contact us for our latest and most competitive prices.
4) What is your minimum order ?
Our products are wholesale, not retail, so we usually do not accept orders for containers smaller than 1x40 feet, unless it is a sample or some acceptable special purpose.
5) Can I request free samples ?
Sure, but not all customers can get our free samples. Please let us know your sufficient information to help us decide whether we should send you samples free of charge. If the sample is expensive or we do not have an exact sample at hand, we must produce it specifically for you, and you may need to pay for the sample.
6) Do you offer a quantity discount ?
Under normal circumstances, the larger the quantity, the lower the price.
7) What is the normal delivery cycle for my order ?
Usually 7-14 days after receiving the down payment. This is based on our production status and the quantity of your order.
8) What are your payment terms ?
We can accept letter of credit or payment against documents, but we prefer the following payment methods:
a) You will make a down payment of 30-80% to us via wire transfer.
b) We will ship immediately upon receiving the deposit.
c) We will send you copies of all shipping documents via email and fax.
d) After you approve the copy of the document, you will transfer the balance to us by wire transfer.
e) We will send all original documents to you by express delivery after receiving the final payment.
9) What is the optimal temperature for storing garlic ?
The optimal temperature for storing garlic is -3 to 0 degrees Celsius, with a ventilation rate of 15CBM/H and a humidity of 65%.
10) What is the shelf life of garlic ?
Garlic can be stored under appropriate conditions for 8-12 months, including temperature, ventilation, and humidity, but if stored for too long, its quality will be affected.
